Our professional system administration and server management services allow our customers to quickly access top system administrators for sophisticated management tasks and periodic specialized technical assistance. Our professionals are available on an hourly basis, witht no long-term commitments.
Although most M5 Hosting dedicated server customers appreciate the freedom and flexibility that comes with having their own systems administrators and developers in complete control of the servers, there are times when outside help may be needed. Many of our customers need periodic assistance in performing difficult or specialized management tasks, such as major upgrades or complicated platform configuration. It can be difficult for many businesses or projects to find capable professionals to perform these tasks on such a periodic basis. Our professional services are designed to meet this need and provide exceptional value for our customers, even in times of immediate need.
Our professional Linux and network engineers can be engaged to help your business with a wide range of technical projects and tasks. Some areas which are most commonly requested include:
- Scripting and automation
- Security hardening
- Security incident handling
- Security and performance incident root-cause analysis
- Security, data loss and service failure risk mitigation
- Installation and configuration of third-party software
- Troubleshooting of third-party software
- Server performance tuning
- Custom network configuration for multicast, IDS, etc.
- Custom network routing policy – BGP, QoS, etc.
- Most other systems and network administration disciplines
M5 Hosting hires the very best. We believe it’s much more efficient to have fewer, highly capable experts than to have many more, less experienced people. We endeavor to only employ the most capable and competent system administrators and network engineers. Not only does your business count on it; ours does, too.
Our Linux systems administrators boast between 5 and 15 years of professional experience with Linux, BSD and proprietary Unixes such as Solaris or HP-UX. Our network engineers have achieved Cisco’s CCNP or CCIE certifications and possess between 5 and 15 of years professional experience.
Since each customer or project may have different specific needs, please contact us to learn more about how our professional Linux and network administrators can help you meet your goals. Existing dedicated server customers can enquire about a project or schedule non-emergency professional services simply by opening a support ticket. Linux systems administration services is limited to existing M5Hosting dedicated server customers and starts at $150/hr for small, non-emergency Linux projects. Please contact us for special rates on larger projects and pre-purchased blocks of time.
For emergency service: Existing dedicated server customers can engage emergency professional services for tasks which are out of the scope of our usual support. After-hours or immediate emergency service may be billed at a higher rate, when available. We can not guarantee availability of all skill sets at all times when not scheduled in advance. To engage emergency professional services, please open a support ticket through our customer portal with “911” priority, or by email with “911” at the beginning of your subject line.